Our process
At Total Global Logistics, we understand the importance of clear communication and efficient processes. Here’s an outline of what you can expect when you partner with us:
01.
Initial consultation
We start by understanding your logistics needs through a detailed consultation.
Whether you require air or sea freight forwarding, customs clearance, or quarantine services, we take the time to learn about your goals and specific requirements.
Based on this, we provide tailored recommendations to ensure your logistics solution aligns perfectly with your business objectives.
02.
Quote and agreement
Once we understand your needs, we prepare a transparent and detailed quote.
Our pricing is competitive and reflects our commitment to delivering value without compromising service quality.
Along with the quote, we outline clear terms and responsibilities so you can proceed with confidence, knowing exactly what to expect from us.
03.
Cargo preparation
With the agreement in place, we guide you through the preparation of your shipment.
Our team ensures all necessary documentation is completed accurately and on time to prevent delays.
We also perform compliance checks to ensure your cargo meets all customs and quarantine requirements, setting the foundation for a smooth process.
04.
Freight forwarding
Your shipment is transported efficiently and securely. For time-sensitive deliveries, we arrange air freight solutions with trusted carriers to ensure quick transit.
For larger or bulk shipments, we manage sea freight options, working with major shipping lines to provide cost-effective solutions.
Throughout the journey, we keep you informed with regular updates on your cargo’s progress.
05.
Customs and quarantine management
Navigating customs and quarantine regulations is a key part of our process.
Our experts manage all aspects of customs clearance, including duty calculations and documentation, to avoid unnecessary delays.
For shipments requiring quarantine services, we coordinate inspections and treatments, ensuring full compliance with Australian biosecurity standards.
06.
Final delivery
Once your shipment clears customs and quarantine, we arrange final delivery to your specified location.
Whether it’s a local or regional destination, we ensure your goods arrive safely and on time.
After delivery, we confirm the successful completion of the process and ensure you’re fully satisfied with our service.
Contact Us
Whether you have a question about our services or need a custom freight solution, we’re here to help. Fill out the form below, and our team will get back to you promptly.